Front Desk Staff

Angel Kids Pediatrics is seeking front desk staff with great customer service skills.
Must be able to multitask and work under pressure in a busy pediatric office. Must be able to work all shifts including nights and weekends, and willing to travel between the six office locations. 

Responsible for greeting our patients in a friendly manner, maintaining the organization of the front office, and ensuring the lobby environment is welcoming.

Responsibilities and Duties

• Maintain confidentiality of all patient records
• Register new patients and update necessary records
• Schedule patient appointments
• Distribute forms and paperwork to patients; ensuring their completion
• Greet patients and other visitors to our office
• Answer patients' questions and provide assistance when necessary
• Communicate effectively and appropriately with staff
• Appropriately answer and direct all incoming calls
• Collect and process patient payments correctly
• Close the daily batch accurately

Qualifications and Skills

• High school diploma or equivalent
• 1+ years of experience working as a medical receptionist is required
• Pediatric experience preferred
• Strong interpersonal skills
• Ability to work independently and as part of a team